/* SPOT for Pet Owners — pet.yourvetdirection.com — owner shell styles (SPOT-OWNER-PHASE2) */
:root{--bg:#f7f9fc;--card:#fff;--ink:#2c3549;--muted:#67718a;--line:#e5eaf2;--tint:#eef3f9;--navy:#1a2338;--blue:#3f6fb0;--blue-d:#335c95;--soft:#86abca;--lav:#8b7ba8;
 /* CSR extension palette (extension/styles.css) — same buttons, same urgency colors as the CSR product (her ruling Sep 7) */
 --accent:#76538b;--accent-strong:#5e426f;--accent-soft:#efeafb;--accent-line:#d6cce4;
 --er:#b91c1c;--er-bg:#fdecec;--ur:#c2410c;--ur-bg:#fff1e6;--sd:#b45309;--sd-bg:#fff7e6;--w24:#7c5e10;--w24-bg:#fffbe6;--sk:#1f7a4d;--sk-bg:#e9f7ef;--radius:12px}
*{box-sizing:border-box}html,body{margin:0;padding:0}
body{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;background:var(--bg);color:var(--ink);line-height:1.45;font-size:16px}
a{color:var(--blue)}button,textarea,input,select{font:inherit}
.hidden{display:none!important}
header.top{background:var(--navy);color:#fff;padding:10px 16px;display:flex;align-items:center;justify-content:space-between;gap:12px;position:sticky;top:0;z-index:5}
header.top .brand{display:flex;align-items:center;gap:8px;font-weight:700;letter-spacing:.2px;text-decoration:none;color:#fff;white-space:nowrap}header.top .brand span{font-weight:400;opacity:.85}
header.top .brand img{height:28px;width:auto;border-radius:6px;background:#fff;padding:2px}
header.top nav{white-space:nowrap}header.top nav a{color:#dbe6f5;text-decoration:none;margin-left:12px;font-size:14px}
@media(max-width:560px){header.top .brand span{display:none}header.top nav a{margin-left:9px;font-size:13px}}
header.top nav a.cta{background:#fff;color:var(--navy);padding:6px 10px;border-radius:8px;font-weight:600}
.erbar{background:var(--er-bg);color:var(--er);border-bottom:1px solid #f5c2c2;padding:8px 16px;font-size:14px;text-align:center}
.erbar b{font-weight:700}
main{max-width:760px;margin:0 auto;padding:18px 14px 60px}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:18px;margin-bottom:14px;box-shadow:0 1px 2px rgba(20,30,60,.04)}
h1{font-size:26px;margin:6px 0 10px;color:var(--navy)}h2{font-size:20px;margin:4px 0 10px;color:var(--navy)}h3{font-size:16px;margin:12px 0 6px;color:var(--navy)}
p{margin:6px 0}.muted{color:var(--muted)}.small{font-size:13px}
label.f{display:block;margin:10px 0 4px;font-weight:600;font-size:14px}
input.f,select.f,textarea.f{width:100%;padding:10px 12px;border:1px solid #cfd8e6;border-radius:9px;font-size:16px;background:#fff;color:var(--ink)}
textarea.f{min-height:70px;resize:vertical}
.row{display:grid;grid-template-columns:1fr 1fr;gap:10px}@media(max-width:560px){.row{grid-template-columns:1fr}}
.btn{display:inline-block;background:linear-gradient(180deg,var(--accent),var(--accent-strong));color:#fff;border:0;border-radius:999px;padding:11px 18px;font-weight:700;cursor:pointer;text-decoration:none;box-shadow:0 6px 16px rgba(110,79,114,.18)}
.btn:hover{background:linear-gradient(180deg,var(--accent-strong),#4d3559)}.btn:disabled{opacity:.55;cursor:default;box-shadow:none}
.btn.ghost{background:var(--accent-soft);color:var(--accent-strong);border:1.5px solid var(--accent-line);box-shadow:none}.btn.ghost:hover{background:#e6ddf3}.btn.big{font-size:18px;padding:14px 20px;width:100%}
.btn.danger{background:var(--er)}
.actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:12px}
.err{background:var(--er-bg);color:var(--er);border:1px solid #f5c2c2;border-radius:9px;padding:10px 12px;margin:10px 0;font-size:14px}
.ok{background:var(--accent-soft);color:var(--accent-strong);border:1px solid var(--accent-line);border-radius:9px;padding:10px 12px;margin:10px 0;font-size:14px}
.pill{display:inline-block;background:var(--tint);color:var(--blue-d);border-radius:999px;padding:3px 10px;font-size:13px;font-weight:600;margin-right:6px}
.petcard{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:12px;border:1px solid var(--line);border-radius:10px;margin:8px 0;background:#fff}
.petcard .name{font-weight:700;font-size:17px}
.chips{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0}
.chip{border:1.5px solid var(--accent-line);background:var(--accent-soft);color:var(--accent-strong);font-weight:600;border-radius:999px;padding:8px 14px;cursor:pointer;font-size:15px}
.chip.selected{background:var(--accent);color:#fff;border-color:var(--accent)}
.cond{display:flex;align-items:flex-start;gap:8px;padding:6px 0;font-size:15px}.cond input{margin-top:4px;width:18px;height:18px}
.medrow{border:1px solid var(--line);border-radius:10px;padding:10px;margin:8px 0;background:#fbfcfe}
.medrow .row3{display:grid;grid-template-columns:1fr auto auto;gap:8px;align-items:center}@media(max-width:560px){.medrow .row3{grid-template-columns:1fr}}
/* questionnaire (one screen at a time) */
.card.check{padding:18px 18px 22px}
.step-head{display:flex;justify-content:space-between;align-items:baseline;gap:10px}
.step-pet{font-weight:700;color:var(--navy)}.step-count{color:var(--muted);font-size:13px}
.step-bar{height:6px;background:var(--tint);border-radius:999px;margin:8px 0 14px;overflow:hidden}.step-fill{height:100%;background:var(--blue);border-radius:999px;transition:width .3s}
h2.step-title{font-size:20px;margin:4px 0 8px}
.q{padding:12px 0;border-top:1px solid var(--line)}.q:first-of-type{border-top:0}
.q-text{font-size:17px;margin-bottom:10px;line-height:1.4}
.q-btns{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.chip-action{border:1.5px solid var(--accent-line);background:var(--accent-soft);color:var(--accent-strong);font-weight:600;border-radius:999px;padding:10px 18px;cursor:pointer;font-size:16px;transition:background .12s}.chip-action:hover{background:#e6ddf3}
.chip-action.selected{background:var(--accent);color:#fff;border-color:var(--accent)}
.chip-action.unsure-sel{background:#fff3cd;border-color:#e6c766;color:#6b4e00}
.chip-action.yes.selected,.chip-action.no.selected{background:var(--accent);border-color:var(--accent);color:#fff}
.chip-action.back{background:#fff;color:var(--muted);border-color:#d9e0ea;font-weight:500;font-size:13px}
.chips{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0}
.coach-hint{color:var(--muted);font-size:13px;margin:4px 0 8px;padding-left:2px}
.mini-input{border:1px solid #cfd8e6;border-radius:9px;padding:9px 11px;font-size:15px;width:100%}
.weight-mini{width:180px}
textarea.story{min-height:96px;font-size:16px}
.step-continue{margin-top:14px}.step-continue .btn{width:100%}
.linkbtn{background:none;border:0;color:var(--blue-d);font-size:14px;margin-top:14px;cursor:pointer;padding:6px 0}
.mic{margin-top:8px;border:1.5px solid var(--accent-line);background:var(--accent-soft);color:var(--accent-strong);font-weight:600;border-radius:999px;padding:9px 14px;font-size:15px;cursor:pointer}
.mic.on{background:var(--er-bg);border-color:var(--er);color:var(--er);animation:pulse 1.2s infinite}
@keyframes pulse{0%,100%{box-shadow:0 0 0 0 rgba(185,28,28,.25)}50%{box-shadow:0 0 0 6px rgba(185,28,28,0)}}
.busy{color:var(--muted);font-size:14px;margin-top:10px}
/* result */
.result-banner{border-radius:14px;padding:16px;margin:12px 0;border:1px solid}
.rb-t{font-weight:800;font-size:20px;margin-bottom:6px}.rb-s{font-size:16px}
.res-er{background:#fdeaea;border-color:#f0b4b4;color:#8f1a1a;box-shadow:0 8px 22px rgba(143,26,26,.14)}.res-ur{background:#fde7d8;border-color:#f0c088;color:#8a4b12;box-shadow:0 8px 22px rgba(138,75,18,.13)}
.res-sd{background:#fdf6da;border-color:#ecdd9c;color:#6f5a1a;box-shadow:0 8px 22px rgba(111,90,26,.12)}.res-w24{background:#eaf1f8;border-color:#b9d0e6;color:#2f5a86;box-shadow:0 8px 22px rgba(47,90,134,.12)}.res-sk{background:#eef3ec;border-color:#cbdcc2;color:#4c6a41;box-shadow:0 8px 22px rgba(76,106,65,.12)}
.res-why{margin-top:8px;font-size:15px}.res-worsen{margin-top:8px;font-size:15px;font-weight:600}.res-disclaimer{margin-top:8px;font-size:13px;opacity:.85}
.ready{background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px;margin:12px 0}
.ready h3{margin:0 0 4px}
details.dx{border:1px solid var(--line);border-radius:12px;padding:10px 14px;margin:8px 0;background:#fff}details.dx>summary{font-weight:700;font-size:17px;color:var(--navy);cursor:pointer}
details.dx .plain{font-weight:400;color:var(--muted);font-size:14px}
details.sec{border-top:1px solid var(--line);padding:8px 0}details.sec>summary{font-weight:600;font-size:15px;color:var(--accent-strong);cursor:pointer;list-style:none;display:flex;justify-content:space-between}
details.sec>summary::-webkit-details-marker{display:none}details.sec>summary::after{content:"+";font-weight:700}details.sec[open]>summary::after{content:"–"}
.topic h3{font-size:15px;margin:12px 0 4px;color:var(--navy)}.topic h4{display:none}.topic ul,.topic ol{margin:6px 0 6px 20px;padding:0}.topic li{margin:3px 0}.topic p{margin:6px 0;font-size:15px}
.where{background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px;margin:12px 0}.where h3{margin:0 0 6px}
.where-row{padding:8px 0;border-top:1px solid var(--line);font-size:16px}.where-row:first-of-type{border-top:0}.where-row .open{color:var(--sk);font-weight:600}.where-row .closed{color:var(--er);font-weight:600}
.where a.tel{font-size:20px;font-weight:700;color:var(--blue-d);text-decoration:none}
.where-line{margin:8px 0 4px;font-size:15px}.where .btn{margin-top:8px}
.later{border:1.5px dashed var(--accent-line);border-radius:12px;padding:12px 14px;margin:14px 0;background:#fff;display:flex;justify-content:space-between;align-items:center;gap:10px}
.hist{margin-top:8px}.qa{padding:4px 0;font-size:14px;border-bottom:1px dashed var(--line)}.qa.y b{color:var(--blue-d)}.qa.n b{color:var(--ink)}.qa.u b{color:#b45309}
.unsure-drove{background:#fff8e6;border:1px solid #f1d58a;border-radius:10px;padding:10px;font-size:14px}
/* toxin (ported panel classes) */
.toxin-modal{padding:4px 0}.toxin-modal h3{margin:0 0 6px;font-size:20px}
.toxin-sub{color:var(--muted);font-size:14px;margin:4px 0 10px}.toxin-weight-note{font-size:13px}
.toxin-row{display:grid;grid-template-columns:1fr 1fr 90px;gap:10px}@media(max-width:560px){.toxin-row{grid-template-columns:1fr 1fr}}
.toxin-field{margin:8px 0}.toxin-field label,.toxin-field-label{display:block;font-weight:600;font-size:14px;margin-bottom:4px}
.toxin-input{width:100%;padding:10px 12px;border:1px solid #cfd8e6;border-radius:9px;font-size:16px;background:#fff}
.toxin-results{border:1px solid var(--line);border-radius:10px;background:#fff;max-height:260px;overflow:auto;margin-top:4px}
.toxin-result-item{display:block;width:100%;text-align:left;background:#fff;border:0;border-bottom:1px solid var(--line);padding:10px 12px;font-size:15px;cursor:pointer}
.toxin-result-item:hover{background:var(--tint)}
.toxin-chips{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0}
.toxin-chip{border:1.5px solid var(--accent-line);background:var(--accent-soft);color:var(--accent-strong);font-weight:600;border-radius:999px;padding:8px 14px;cursor:pointer;font-size:15px}
.toxin-chip.selected{background:var(--accent);color:#fff;border-color:var(--accent)}
.toxin-chip-hint{color:var(--muted);font-size:13px}
.toxin-amount{margin-top:8px}.toxin-result-area{margin-top:10px}
.toxin-outcome{border-radius:14px;padding:14px;border:1px solid}
.toxin-outcome.er{background:#fdeaea;border-color:#f0b4b4;color:#8f1a1a}.toxin-outcome.same_day{background:#fff4e5;border-color:#f0d3a8;color:#8a5a12}
.toxin-outcome.within_24_hours{background:#fffbea;border-color:#ece0a6;color:#766117}.toxin-outcome.sick_follow_up,.toxin-outcome.unknown{background:#e7f3f6;border-color:#b7dbe1;color:#246f7e}
.toxin-outcome-label{font-weight:800;font-size:18px}.toxin-outcome-why{margin:8px 0 0;font-size:15px}
.toxin-footer{margin-top:10px;font-size:13px;opacity:.85}
.feedback-modal-actions{display:flex;gap:10px;margin-top:12px}
.feedback-button{border:1.5px solid #c9d7ea;background:#fff;border-radius:10px;padding:10px 16px;font-size:15px;cursor:pointer}
.feedback-button.primary{background:var(--blue);color:#fff;border-color:var(--blue);font-weight:600}
.feedback-button:disabled{opacity:.5;cursor:default}
.status.error{color:var(--er);font-size:14px}
.summary-frame{border:1px solid var(--line);border-radius:12px;background:#fff;padding:12px}
@media print{header.top,.erbar,.noprint{display:none!important}main{max-width:none;padding:0}.card{border:0;box-shadow:none}}
.footer{color:var(--muted);font-size:12px;text-align:center;margin-top:30px}

/* 👍/👎 on a result */
.fb{margin:16px 0 4px;padding:12px 14px;border:1px solid #e5e7eb;border-radius:10px;background:#fafafa}
.fb-q{font-weight:600;margin-bottom:8px}
.fb-row{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-top:6px}
.fb-btn{font-size:16px;padding:8px 14px}
.fb-text{width:100%;box-sizing:border-box;margin-top:6px;font:inherit;padding:8px;border:1px solid #d1d5db;border-radius:8px}

/* larger text (Aa in the header) */
header.top nav .textsize{margin-left:12px;border:1.5px solid #dbe6f5;background:transparent;color:#dbe6f5;border-radius:8px;padding:3px 8px;font-size:13px;font-weight:700;cursor:pointer;vertical-align:middle}
header.top nav .textsize.on{background:#dbe6f5;color:#1a2338}
html.large main{zoom:1.15}
html.large .erbar{font-size:16px}
